Privacy Policy
At Sourced by Annabel, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or sign up to hear from us.
Information We Collect
We may collect the following information when you use our website:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Payment information
- Order history
- Information you provide when joining our mailing list or contacting us
We may also collect limited technical information such as IP address, browser type and website activity through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate with you about your order
- Send occasional updates, collection launches or marketing emails if you have subscribed
- Improve our website and customer experience
- Prevent fraudulent activity
We only collect information that is necessary for operating and improving our business.
Marketing Communications
If you join our mailing list, we may occasionally send updates about new collections, launches and exclusive access.
You can unsubscribe at any time using the link included in our emails.
Payment Information
All payments are processed securely through trusted third-party payment providers. We do not store or have direct access to your full payment card details.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third parties who help us operate our business, including:
- Shopify
- Payment providers
- Delivery and logistics partners
- Email marketing providers such as Mailchimp
- Analytics providers
These providers only receive the information necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic and support certain website functionality.
You can manage cookie preferences through your browser settings.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent to marketing communications at any time
To make a request, please contact us using the details below.
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Sourced by Annabel
Email: annabel@sourcedbyannabel.com
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.
